Cannot Boot Windows 8 Secure Boot Machines with Acronis Loader


2013-02-15

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A hotfix is available for True Image 2013

This article applies to:

  • True Image 2013 by Acronis
  • Acronis Backup & Recovery 11.5

Symptoms

  1. You have a Windows 8 machine with Secure boot enabled;
  2. You attempt to boot the machine with Acronis Loader: from Acronis Bootable Media or Acronis Startup Recovery Manager;
  3. The attempt fails - the machine either hangs on Loading, please wait... or fails to load with an error message from Windows Secure boot.

Cause

With the Secure boot enabled in BIOS, Windows 8 will not let any unsigned loader boot the machine.

This is a Windows 8 security measure.

Solution

True Image 2013

(!) This has been fixed: the loader has been signed.

Depending on the language version of your copy of the product, download and install one of the following hotfixes:

(!) Please remember to recreate Acronis Bootable Media after installing the hotfix. See True Image 2013 by Acronis Creating Acronis Bootable Media.

(!) If you have Acronis Startup Recovery Manager activated, reactivate it after installing the hotfix.

Acronis Backup & Recovery 11.5

Acronis Backup & Recovery 11.5 currently does not support Windows 8.

The secure boot issue will not be present in the product when an update with Windows 8 support is released.

More information

Support for Acronis Backup & Recovery 11.5 Windows 8 will be available in the next product update.

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