NetJapan ActiveImage - Linux Edition


Overview

ActiveImage Protector 4.5
Linux Edition
 
 
Summary of ActiveImage Protector Linux Edition
ActiveImage Protector for Linux provides advanced and secure disk image based backup and recovery technology for Linux environments. New features include a unified cross-platform graphical user interface, incremental backup, Inline Data Deduplication Compression (IDDC) and remote file management.
 
 

New!!
New release offers additional features including on-site and off-site replication, Smart Sector backup of XFS data volumes, incremental backup with remote consolidation, an improved graphical user interface and Inline Data Deduplication Compression.

  Graphical User Interface
A new cross platform graphical user interface that supports both Windows and Linux (X Windows) platforms.
         
Optimised and native for Linux - hot and cold backups
With years of experience in backup software development, NetJapan has developed a proprietary and native Linux snapshot driver (AIPSNAP) to backup live production machines or for cold backups.
  Incremental Backup
Incremental backups include only the sectors that have changed since the last full or incremental backup was performed. ActiveImage Protector uses a proprietary filter driver to keep track of sector changes. This saves both backup processing time and reduces storage requirements.
         
Inline Data Deduplication Compression (IDDC)
ActiveImage Protector is the first image backup solution to offer reliable software based in-line deduplication. IDDC improves compression by excluding redundant blocks of data, resulting in a significant reduction in the size of backup image files and reduced storage requirements.
  Remote File Explorer Feature
Administer both local and remote file systems via a customised cross-platform file browser.
         
Quick release of Linux driver updates
As Linux kernels are updated from time to time, NetJapan provides the latest Linux driver module right after a new kernel is released.
  Fast and secure disaster recovery:
High-speed and secure restoration of sector-based imaging backup.Linux based recovery environment (AIPBE) allows you to quickly recover an entire system or just the files you need.
 
 
Features

ActiveImage Protector 4.5
Linux Edition
 
 
Summary of ActiveImage Protector Linux Edition
ActiveImage Protector for Linux provides advanced and secure disk image based backup and recovery technology for Linux environments. New features include a unified cross-platform graphical user interface, incremental backup, Inline Data Deduplication Compression (IDDC) and remote file management.
 
 
Backup Features

Powerful backup for Linux with a Graphical User Interface
A new cross-platform graphical user interface that supports both Windows and Linux (X Windows) platforms and provides simple and unified access to ActiveImage Protector's features and settings across both platforms. CUI/CLI are supported.
   
Inline Data Deduplication Compression (IDDC)
ActiveImage Protector is the first backup product to offer software based in-line deduplication. In-line deduplication improves compression by excluding redundant blocks of data; resulting in a potentially significant reduction in the size of backup image files.
   
Optimized for native Linux hot and cold backup
NetJapan uses a proprietary native Linux snapshot driver (AIPSNAP) for ActiveImage Protector Linux Edition to backup live production machines or to perform cold backups, especially useful for taking snapshots of a clean system after installation of the Linux OS.
   
Fast backup with Smart Sector technology
Smart Sector technology enables fast backup of only used sectors, resulting in less disk space being used.
   
Support for XFS data volumes
Smart Sector backup of XFS data volumes is now available.
   
Fast incremental backup
ActiveImage Protector uses its own proprietary filter driver to keep track of sector changes for incremental backups, thereby backing up only the sectors that have changed since the last full or incremental backup was performed. This saves both processing time and reduces storage requirements.
   
Encryption / compression of backup image files
Password protection and AES 256-bit encryption mean your backup files are safe and secure.
   
Bad Sector Skip feature
The Bad Sector Skip feature can continue to run a backup process even when unreadable or bad sectors are found.
   
Multiple Disk Backup in One Image
Multiple Disks in one Image option helps enhance the performance of the Inline Data Deduplication Compression feature.
   
Command line execution
Most of ActiveImage Protector's features can be used via the command line.
   
Save your backups to any storage location
ActiveImage Protect can save your backups to any available storage location, including network shares, USB, RAID or cloud storage.
   
  Backup Options

Automatic/scheduled backup
ActiveImage Protector's Wizard delivers multiple scheduling options for backups.
   
Support for backup of live MySQL databases on Linux machines and servers
To support demands by MySQL Linux users, ActiveImage Protector has added the ability to backup live MySQL database. The use of this function allows image-based backup of MySQL database without shutting down MySQL, ensuring consistency of data in the resulted backup image file.
   
Secure and automated backup of databases with flexible script execution
Script files can be specified to run before / after taking a snapshot, or after creating a backup image. For example, a combined use of script files may be specified to automatically run along with a backup task; i.e., executing a pre-snapshot script file stops non-VSS aware applications or databases; then, with the execution of a post-snapshot script file, the stopped databases or applications are placed back into their full production state; finally, a post-backup image creation script file can be executed to copy the created backup image file to an offsite location.
   
Throttling function
The throttling function adjusts system resource usage and network bandwidth usage priorities to ensure ActiveImage Protector's fast backups don’t interfere with other mission-critical processes.
   
Off-site and on-site replication of backup image files
Off-site and on-site replication of backup image files to local folders, network shared folders (CIFS), WebDAV (HTTP/HTTPS), FTP, SFTP, and Amazon S3 (requires AWSCLI).
   
Automatic shutdown or system restart
Post-backup task options including automatic shutdown or system restart are available now.
 
 
Recovery Features

Fast and secure restoration of sector-based backup images
Fast and secure restoration of sector-based backup images
   
Fast bare metal recovery (BMR)
The Advanced Bare Metal Recovery (BMR) feature dramatically speeds up disaster recovery with ActiveImage Protector 's lighting-fast recovery engine.
   
Linux based Recovery Environment (ActiveImage Protector Boot Environment)
Disaster recovery and cold backup are available using the recovery environment (booting from the product's DVD).
  Virtual Environment Support
|

Virtual Environment Support
ActiveImage Protector supports migration from physical to virtual.

 
 
SnapShot Driver

Point-In-Time multi-volume snapshots
Multi-volume snapshots enable you to backup and restore data on multiple volumes.
  Image file management

Remote File Explorer
Remote File Explorer feature - Administer both local and remote file systems via a customized cross-platform file browser.
   
Image Explorer features
Enables Consolidation, Archive, Verify, the calculation of MD5 hash and the deletion of image file from a single console.
   
Incremental File Consolidation
Multiple incremental backup files can be consolidated into a single incremental file, saving storage space and simplifying backup file management.
   
Consolidation of incremental backup image files from a remote host
Consolidation of incremental backup image files from a remote host maximizes storage requirements for efficient file management.
   
Image File Archive (unification) Feature
ActiveImage Protector’s Image File archive (unification) feature combines a full base image file and all associated incremental files into a single backup file.
   
Restore single or multiple files or folders (Mount Image file feature)
The Mount Image File feature facilitates the recovery of individual files from a backup image. An image file can also be mounted as writable, allowing changes to be made to files within the image.
 
 
Remote Control

Windows Console for Remote Management
ActiveImage Protector's Console for Windows provides management tools to back up Linux environments from a Windows machine.
  Others

Support for Red Hat Enterprise Linux 7 and CentOS 7
Support for Red Hat Enterprise Linux 7 and CentOS 7, including XFS file systems and the systemd system and service manager for Linux.

   
Support for the latest uEFI motherboards
Backup and restore of GPT disks in a uEFI boot environment are supported as are large capacity disks.(2 TB and above). AIPBE (ActiveImage Protector's Linux boot environment) offers native support for uEFI.
   
Support for LVM backups
Support for collective backup / restore of disks configured with Linux Logical Volume Manager (LVM)
   
Support for RAID configuration
RAID configuration backup and restoration are supported
   
Fast technical support
Fast technical support. Get answers fast with ActiveImage Protector’s Live local based support.
   
Easy-to-use ActiveImage Protector Wizards
ActiveImage Protector's console Wizards provide simple configuration for automated backup and recovery management, even for non-experts.
 
 
 
Resource

ActiveImage Protector 4.5
Linux Edition
 
 
Summary of ActiveImage Protector Linux Edition
ActiveImage Protector for Linux provides advanced and secure disk image based backup and recovery technology for Linux environments. New features include a unified cross-platform graphical user interface, incremental backup, Inline Data Deduplication Compression (IDDC) and remote file management.
 
 
Linux Edition

Brochures
Datasheet PDF
  ActiveImage Protector (common to all editions)

Brochures
General Catalog / PDF (12 Pages)

Comparison Chart
ActiveImage Protector comparison chart shows the differences among each ActiveImage Protector’s editions / PDF

Comparison of Compression ratio, Backup / Restore Process Time (ActiveImage Protector vs Competitors)

The differences between ActiveImage Protector and vmGuardian

License Policy for ActiveImage Protector and vmGuardian

Case Studies
ActiveImage Protector 3.5 Virtual Edition Case study of PCNet / PDF (2 pages)

In the Press
Interview article on the magazine;NetJapan's sale director is talking about the advantages of using ActiveImage Protector / PDF (2 pages)
 
 
System Requirements

ActiveImage Protector 4.5
Linux Edition
 
 
Summary of ActiveImage Protector Linux Edition
ActiveImage Protector for Linux provides advanced and secure disk image based backup and recovery technology for Linux environments. New features include a unified cross-platform graphical user interface, incremental backup, Inline Data Deduplication Compression (IDDC) and remote file management.
 
 
Hardware

CPU:
Pentium 4 or better

Main Memory(RAM):
1024MB required (2048MB recommended)

Hard Disk Space:
400MB or more of available hard disk space is required at setup.
* In addition to the above, the following hard disk space is required to reserve working space in "/var/opt". Normally, it is automatically reserved when installing the product.

• 3% of the total volume size of the device, of which an entry is added to "/etc/fstab", is required as working space for snapshot (the working space is also used to back up using the Inline Data Deduplication Compression feature).

• 0.01% of the total volume size of the device, of which an entry is added to "/etc/fstab", is required as working space to create a bitmap for incremental backup.

DVD-ROM drive:
Required to boot the recovery environment

  OS

Red Hat Enterprise Linux
• Red Hat Enterprise Linux 7.0 (x86_64)
• Red Hat Enterprise Linux 6.0 - 6.5 (i386, x86_64)
• Red Hat Enterprise Linux 5.0 - 5.10 (i386, x86_64)
* Red Hat Enterprise Linux 4.0 is not supported.

CentOS
• CentOS 7.0 (x86_64)
• CentOS 6.0 - 6.5 (i386, x86_64)
• CentOS 5.0 - 5.10 (i386, x86_64)
* CentOS 4 is not supported.

Notes:
• In the event that the "Do not have sufficient permissions" error message occurs, please use the following command to remount and try installation again.
# mount -o remount,exec

• If the following modules are not set up in the environment (and before setting up this program) the “yum” command or “rpm” command must be used to set up the RPM package to correspond to the following: libstdc++.i686, libuuid.i686, glibc.i686

• If your system environment does not support Linux Ext4, backup of large capacity (over 2TB) disks is not supported. The “yum” command or “rpm” command must be used to set up the RPM package to correspond to the following: e4fsprogs

• To launch the GUI, the following module must be set up. Before launching the GUI, use the “yum” command or “rpm” command to set up the RPM package to correspond to the following: zlib.i686, libxcb.i686, libXrender.i686, libXext.i686, libXau.i686, libX11.i686, libSM.i686, libICE.i686, glib2.i686, freetype.i686, fontconfig.i686, expat.i686

*Please see here for details.
• Since this product includes a loadable kernel module, it may not run on the most recent kernel version(s) released after this product's release.
 
 
Supported File Systems

Supported file systems:
XFS/Linux Ext2 / Linux Ext3 / Linux Ext4 / Linux Swap / Linux LVM (volume group and logical volume) / Linux RAID
* For file systems other than the above, full sector backups are created for FAT16, FAT32, NTFS, exFAT, ReFS.


  Storage Media

Storage:
Parallel ATA, Serial ATA (including eSATA), SCSI, SAS, iSCSI, SAN (Fibre Channel), USB, FireWire (IEEE 1394), network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba), virtual hard disk created in storage space.
* Optical media such as CD-R/DVD-R or a tape device cannot be selected as the direct backup target.
 
 
AIPBE (Linux 4.1)

Main Memory:
512MB required (768MB or above recommended)

DVD-ROM Drive: Required to boot up from boot environment disk

Others:
* System requirements for Deduplication feature are as follows:
2.5% available space or more of the total volume size of backup source is required as the working space to back up using Deduplication Feature other than the storage space for backup image files.
   
CPU: Dual core processor or above (recommended)
   
Main Memory: 2GB or above (recommended)
* Intel Itanium (IA-64) based systems are not supported.

File System:
Linux Ext2, Linux Ext3, Linux Ext4, Linux Swap, Linux LVM * Support for the above file systems on MBR disk and GPT disk

Storage Media
ATA, SATA, eSATA, SCSI, USB, FireWire (IEEE 1394), SAS, SAN (Fibre Channel), Network Drive, network shared folders compatible with file sharing SMB/CIFS protocol (shared folders of Windows OS and Samba)
* For further details about how to use iSCSI, please visit here
* SAN (Fibre Channel) is available, only if the driver exists and is loaded on boot environment
   
 
 
FAQ

ActiveImage Protector
Affordable, high-speed, sector-based backup solution
 
ActiveImage Protector FAQ (Pre-Sales)
 
Common Questions about ActiveImage Protector (Global)
 
Q1: What is ActiveImage Protector?
ActiveImage Protector is a sector-based disk imaging backup solution developed by NetJapan Inc., who provides technical support and promotes sales of the product. The use of ActiveImage Protector enables users to back up the entire contents in hard disk into an image file. ActiveImage Protector provides Hot Imaging feature allowing to entirely back up running system along with live applications, data, settings, etc. In the event of hard disk failure due to physical corruption of hard disk or virus infection, the created backup file may be used to restore the corrupted system to the state backup was taken. ActiveImage Protector backs up and restores the system at blazing speed and provides its unique Deduplication Compression feature to enhance backup performance and reduce storage requirements by eliminating duplicate data during the backup process and compressing the created image files. For further enhancement of the product’s performance and operability including user-friendly GUI, continuous improvement is an ongoing effort to improve its capabilities. ActiveImage Protector was first released in 2009 and is now used to protect servers and client PC’s in tens of countries in the world ActiveImage Protector is provided in a variety of editions optimized for virtual environment including VMware, Microsoft Hyper-V, physical environments for Windows or Linux server, cluster / FT / HA environment, migration from Physical to Virtual environment, etc.
 
Q2:Tell us about the unique features ActiveImage Protector can provide and what are the advantages over others on the market?
ActiveImage Protector provides unique and advanced features such as Inline Data Deduplication Compression built in every edition, A.I.R. enabling to restore backup image files to virtual / physical machine on a different server and hardware, SHR (Seamless Hot Restore for Hyper-V environment) and ReZoom. Linux edition now provides easy-to-use GUI enabling many of the user controls and options for making full use of ActiveImage Protector. Compared to others on the market, ActiveImage Protector is faster in backup processing, efficiently eliminates duplicate data and compresses image files at high compression rate so that backup storage needs can be reduced significantly without a need of purchasing dedicated storage options. NetJapan Inc., as in-house developed ActiveImage Protector, provides technical support including customization of the products to meet requirements from users and user-friendly detailed support services.
 
Q3:What is Inline Data Deduplication Compression built in ActiveImage Protector?
Inline Data Deduplication Compression feature efficiently eliminates duplicate data blocks during the backup process without a need for purchasing an optional add-on program or dedicated storage options that provide deduplication feature, not only that, no need to do any extra configuration settings or operations. The use of ActiveImage Protector enables users to efficiently eliminate duplicate data and compress image files at high compression ratio so that backup storage needs can be reduced significantly. Also, ActiveImage Protector can complete image file compression within practical process time. For example, assuming that about 1TB (1024GB) is used for virtual environment on Windows 2008 R2 physical machine, the backup volume can be compressed to almost half of original using ActiveImage Protector. For your reference, the backup / restore process speeds are compared in the following table (tested in December, 2013):
Q4: How backup / restore process time differ in case Deduplication feature is used compared to the case Deduplication feature is not used?
They should differ depending on the size of data in backup source. Referring to the above table in Q3, our test results indicate that backup / restore process time using Deduplication feature is 20% - 40% longer than backup / restore process time with standard compression.
 
Q5: What is ReZoom feature built in ActiveImage Protector for Hyper-V?
The use of ReZoom function enables you to restore VMs respectively selected from backup image of entire Hyper-V host to the same or a different Hyper-V server. The restored VM may be booted up only after restore process completes, however, multiple VM’s may be selected to collectively restore at a time
 
Q6: What is SHR (Seamless Hot Restore) built in ActiveImage Protector for Hyper-V?
SHR feature can quickly start-up a VM from an image backup during the restore of the VM. SHR starts a VM as a seamless virtual machine, while simultaneously restoring the same VM into Hyper-V server instead of waiting for completion of restore process. While running a seamless virtual machine directly from the backup image, restoration of the virtual machines is performed in background by using ReZoom function. In the meantime changes can be made on the virtual disk of the running seamless virtual machine. Once the restore process has completed, SHR transitions the system operation to the fully restored virtual machine. SHR provides near-zero downtime and unparalleled protection of mission critical virtual environments since not only the changes on the seamless virtual machine but also the settings including memory are transitioned to allow seamless and continuous operation.
 
Q7:What are the differences between ActiveImage Protector and vmGuardian?
vmGuardian, backup and disaster recovery solution for VMware virtual environment, was in-house developed and released by NetJapan following ActiveImage Protector. While ActiveImage Protector has to be installed in virtual environment, vmGuardian provides a Web browser interface which guides you through the various configuration settings, scheduling and backup management tasks making it easy to backup and restore your system regardless whether physical or virtual environment. By using Linux based appliance server, vmGuardian allows to back up multiple virtual machines on ESX(i) host into one image. Without a need of installing vmGuardian on virtual machines specified as backup source, and no backup agent required. Every backup / restore operation may be performed using Web browser interface connected to the appliance server. vmGuardian backs up by taking a snapshot of virtual machines via vStorage API. For your reference the differences of main features built in ActiveImage Protector and vmGuardian are listed below:

 
Q8: How can I select a proper edition of ActiveImage Protector?
A proper edition of ActiveImage Protector should be selected depending on your system environment, OS, intended use (migration to virtual environment, etc.)
Migration of physical machines to virtual environment / move older systems to a new physical or virtual environment. →ActiveImage Protector Virtual Edition or for Hyper-V is recommended.
Back up Windows physical server or desktop →Server Edition or Desktop Edition is recommended.
Back up Linux server →Linux Edition is recommended.
Use ActiveImage Protector on unlimited number of servers to back up with one license →IT Pro Edition is recommended.
Back up clustered environment →Cluster Edition is recommended.
Backup VMWare virtual machines without a need for backup agent →vmGuardian is recommended.

Q9:What is your License Policy for ActiveImage Protector (AIP) and vmGuardian?
Please refer to the list below:
 
Q10: What editions are included in Virtual Edition?
ActiveImage Protector Virtual Edition include Windows Server, Desktop and Linux Editions. It’s licensing options provide a "Virtual Environment License" or an "ActiveImage Protector Virtual Edition Cloud License" .
 
Q11: What are the differences between ActiveImage Protector for Hyper-V and Virtual Edition?
ActiveImage Protector for Hyper-V supports Hyper-V host on Windows Server 2012/2012R2/ 2008 R2. Without a need for installing ActiveImage Protector on each individual virtual machines, you can back up an unlimited number of guest virtual machines entirely and restore a single virtual machine by using ReZoom / SHR feature. (Note)ActiveImage Protector Virtual Edition including Server / Desktop / Linux Edition needs to be installed on the individual virtual machines specified as backup source.

Please refer to the list below:
Q12:What are the differences between ActiveImage Protector for Hyper-V Enterprise and for Hyper-V with SHR?
Both editions support backup of entire Hyper-V in a backup image file. Running a virtual machine directly from the backup image allows continuous operation, while restoration / migration of virtual machines is performed in background. If you are searching for a backup / restore solution which provides protection of the entire Hyper-V host, migration from clustered virtual environment or physical environment to Hyper-V virtual environment, ActiveImage Protector 3.5 for Hyper-V Enterprise is recommended. If you need a backup / restore solution for protection of individual virtual machines, ActiveImage Protector 3.5 for Hyper-V with SHR is recommended.

Please refer to the comparison chart below:

 
Q13: Which edition of ActiveImage Protector do you recommend for migration to virtual environment?
To migrate from physical to virtual environment, Virtual Edition and Hyper-V Enterprise are recommended. To virtualize multiple physical machines of different types of OS’s, you need to purchase only one license for the physical machine specified as migration destination. The same license can be used to for daily backup of the virtual environment. However, if you continue to use ActiveImage Protector on the physical machine specified as migration source, you need to purchase another licensed copy of ActiveImage Protector.


If you need ActiveImage Protector only for migration from physical to virtual environment, but you do not need AIP for daily backup after migration is completed, IT Pro Edition or IT Pro Migration License (valid for 90 days) is recommended.
 
Q14:How do you restrict the user of ActiveImage Protector IT Pro Edition?
You are requested to register two users, one for license manager and the other for “IT support professional” at time of order. One registered “IT support professional” is allowed to use ActiveImage Protector to back up and restore an unlimited number of systems, though one computer at a time, for one year. There is no restriction to the number of computers to use ActiveImage Protector, however, it’s the one ActiveImage Protector boot disk that IT Support Pro should carry. ActiveImage Protector cannot be installed or copied to any computer to use. When you purchase additional licensed copy of “IT support professional”, or for the second license year or further, special pricing schedule can be offered, if applicable.
 
Q15: Does ActiveImage Protector support Xen server?
ActiveImage Protector does not support backup of host environment (Xen server), but supports backup of virtual machines of guest OS if ActiveImage Protector supports the OS.
 
Q16:What are the Remote Management Capabilities which ActiveImage Protector can provide?
A list view of networked clients, push installation, un-installation, upgraded installation are supported. Since flexible installation options (Standard, Agent Only, Console Only) are provided, users are allowed to configure settings depending on the system environment. Since one ActiveImage Protector console is connected to one remote computer and GUI is provided to allow most of the operations which can be performed on local computer. You can also access network shared folders on a remote computer by using Remote File Explorer.
 
Q17:To run ActiveImage Protector, does it require centralized management server?
No, you do not need centralized management server. ActiveImage Protector is built mainly with console and service modules. In most cases, both modules are set up on local machine. However, service module may be installed on backup source machine, while console module may be installed on a machine on which you operate ActiveImage Protector.
 
Q18: Does ActiveImage Protector support backup of a file / folder?
Backup source may be specified for “entire disk” or “a partition”. ActiveImage Protector does not support backup of a file / folder, however, a file / folder may be restored from a backup image file created with AIP. ActiveImage Protector Linux Edition supports backup of [Entire Disk], [Volume], [Volume Group], [LVM System].
 
Q19: Does ActiveImage Protector support backup without installing the program on the machine?
Yes, it does. Without a need for installation of the program, cold imaging backup of the product-DVD booted Windows is supported while the system is stopped.
 
Q20: What is a merit / demerit of cold backup?
1. Merit of cold backup Without installing the program, it enables to create a backup image of the clean system. Since cold backup is performed while Windows system is shut down, the system resource can be used solely for reliable backup processing.
2. Demerit of cold backup Cold backup cannot be scheduled. Since Windows system has to be shut down, cold backup cannot be performed in continuous operation system.
 
Q21: How long does backup process take if backup image files are stored in network storage?
To get a rough idea, gigabit network should provide us with data transfer speed of 60MB/sec. Backup of 200GB data is estimated to take about 50 minutes. For the test results of backup process speed, please refer to the table in above Q3.
 
Q22:If the computer is powered off when backup task is scheduled, what will happen with the scheduled task?
The schedule will be skipped to run the task at the next schedule.
 
Q23: How do you calculate required space in the destination storage to save image files?
Required space is estimated at the minimum as follows: “Space required for one generation set” x (the number of generation sets to keep + 1)
 
Q24:What is the maximum number of generations you can specify to keep with retention policy?
Up to 20 "Generation sets" (a single baseline backup + the incremental backup images) can be managed.
 
Q25: What are the differences between ActiveImage Protector Personal Edition for home users and Desktop Edition for corporate users?
ActiveImage Protector Personal Edition does not provide Remote Management capabilities, since ActiveImage Protector Personal Edition is designed to be used on stand-alone PC. Software user license is not offered and annual support service is not provided for Personal Edition. If you prefer purchasing a license to use ActiveImage Protector, ActiveImage Protector Desktop Edition is recommended.
 
Q26: While ActiveImage Protector is running in background, does it impact on other program’s performance?
While a backup task is running in background, it uses system resources and other program’s processing takes rather longer. If you run disk defragmenter software, the sectors on the disk are continuously changed, therefore, it takes a longer time to perform backup processing. When you run disk defragmenter software or other application which runs at a high CPU priority, it is recommended that the processing is completed before you start backup processing.
 
Q27: Does ActiveImage Protector support RAID environment?
ActiveImage Protector supports RAID, RAID0, RAID1 and RAID5 controllers.
 
Q28:Does ActiveImage Protector save backup files directly to CD/DVD or Blu-ray media?
ActiveImage Protector does not support CD/DVD or Blu-ray as storage media. Depending on the media size, the created image files may be split into small files of predefined size. The split files may be saved in the storage media by using a writing software and used to restore the system.
 
Q29: Does ActiveImage Protector support Serial ATA2 SSD to be specified as backup source or backup target?
Yes, SSD is supported.
 
Q30: Does ActiveImage Protector support backup including hidden area (recovery area)?
Yes, it does.
 
Q31: Can ActiveImage Protector restore to a different size disk? Larger or smaller?
Yes, ActiveImage Protector supports restoring to a new HDD of the same size or larger than the original. The backup volume can be restored to the original size or can be expanded to utilize the larger available disk space. If restoring to a smaller drive, the target disk requires at minimum the total amount of space for the actual data from the backup.
 
Q32: Can ActiveImage Protector take incremental backups without creating a schedule?
No. The Incremental backup feature is one of the configuration options in the schedule setup.
 
Q33: Does ActiveImage Protector support VSS?
ActiveImage Protector supports live backup of the Hyper-V host and guests on Windows Server 2008 R2 and Server 2012/2012 R2. On virtual machines where Microsoft Exchange Server or SQL Server supporting the VSS Writer, a snapshot of the OS on the virtual machines is taken to maintain the consistency of the data through the use of the VSS Writer. If the guest OS does not support Microsoft Volume Shadow Copy (Windows 2000 or Linux), or if the OS supports VSS-aware snapshots, the guest OS is automatically placed in a paused state from the moment the live backup starts on the host to the moment the snapshot process is complete. Once completed, the guest OS is automatically released from the paused state and is placed into the previous pre-snapshot state.
 
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客戶服務中心:
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